August 31, 2020

People of INX: Julie Sinclair

Meet our teams and the people behind the software. This is the People of INX Software series.

We’ve made the rounds and spoke to our teams across our Perth, Brisbane, and Canadian offices to share with you what makes our people tick and why they do what they do. 

Let’s meet Julie.

1. What is your role, why did you join INX, and how long have you been here?

I’m now a Senior QA Analyst, yet I started at INX as an Implementation Consultant. I had been working in the mining industry and decided that I needed to get back to a ‘normal’ life. I had used InFlight as an Administrator and thought it was great. So, I rang INX and asked if I could work with InFlight and help improve processes in other companies. A consulting position was available, and I soon combined my passion for “process improvement” with implementing InFlight across many industries and locations. That was in November 2011!

After returning from maternity leave in May 2016, I joined the QA team where I have stayed and love the fact that I am able to provide input from a user’s point of view and focus on “continuous improvement” for all of the Logistics products.

2. What is a memorable customer/story you’d like to share?

Spending time to understand the issues or processes that require improvement and being able to assist with making a positive difference. Demonstrating new functionality is always exciting and seeing the improvements that will result in enhancements to the software.

3. What interesting things have your job allowed you to do?

As a consultant, I travelled across WA and Australia but also had the opportunity to go to a remote location in China and Brasil. 

As QA, I can provide feedback/input with the development and know that I’m making life a little easier for Administrators/users of the systems.

I’m learning technical things I never thought I would do and really enjoying learning how to automate tests; which I never thought I would say!

4. What’s one piece of advice that has helped you in what you do today?

To remember that finding bugs is a good thing and so I do my very best to find them all, or as many as I can (initially, that was a strange thing to be happy about something wrong).

5. Your favourite inspirational quote:

Insanity – is doing the same thing and expecting a different result. If you want something to change, then you have to make a change. It’s good to remember that change can be a positive thing and be open to ideas and better ways to do things. I’m very passionate about the Lean framework and believe this can be applied in all areas of your life.

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