Sitepass by INX Support FAQ
You can find here answers to the Sitepass by INX Support changes. If you can’t find what you are looking for, please contact INX Support.
What are the Sitepass Support Phone numbers?
Sitepass by INX is available 24 hours Monday to Friday:
|Australia||1300 89 89 76|
|United Kingdom||+44 808 189 0694|
|United States||+1 888 487 4912|
|New Zealand||+64 800 287 269|
How can I contact INX Support?
INX Support is available 24 hours Monday to Friday to answer your support questions about all INX Solutions.
You can create a ticket on the INX Support page or by phoning the support number of your region.
Why Sitepass support is now managed by INX?
INX Software acquired Sitepass in 2021. INX will integrate the Sitepass support function into INX Customer Support team from the 1st of February 2022.
We have integrated our customer support systems so you will notice some changes in the Zendesk support portal. Historical closed ticket data prior to 1st February will not be displayed in the new portal, however, it is accessible by the Customer Support team and can be made available on request. If you have any open support tickets with us at the time of transition, we will migrate these tickets and provide you with your new ticket number.
Will I need a login to access INX Support portal?
INX Support portal does require customers to be logged-in to access customer information. You can request credentials from your account manager or email@example.com
How will this affect other INX products?
This will have no impact on the functionality of other INX products you may be using.