- Position Title: Implementation Consultant
- Division: Implementation
- Location: West Perth
- Employment: Full-Time
We are currently looking for an exceptional Implementation Consultant to join our thriving business.
As Implementation Consultant you will be working with our Technology Operations, Data Analytics and Project Management teams to ensure our clients receive an outstanding client experience during the product implementation process.
Being able to build strong relationships and be confident in explaining and training our products to our clients will be a key part of the role. Having some mining industry experience or even better experience with the INX suite of products would be super advantageous.
In this role you will:
- Know the INX products inside out, providing clients with walk-throughs.
- Work with the clients to harvest their data and migrate it to the INX system.
- Configure the product to meet the clients’ requirements.
- Guide clients through user testing.
- Provide go-live administrative training.
- Provide consulting services and advice on the suite of products focusing on helping the client achieve the maximum benefit and value from using our products.