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“We have noticed an improvement in the quality of event information being reported and the speed in which people are closing out events and actions. With the integration functionality through INX InTuition and INX +LMS, our online training is now very streamlined, making it a simple process for our site administrators to assess whether someone is compliant or not. The processing required by the administrators has reduced considerably as our training content system can upload compliances and competencies directly into our training records system without any manual intervention. We have recently rolled out a Critical Risk Management project that allows anyone, regardless of job role or knowledge of the task of work area, to use the INX InControl Mobile Application to do a field assessment of a Critical Risk task. The INX InControl Mobile Application provides configurable checklists that identify potential or actual issues and areas of improvement. INX has been a valued part of our business since 2008.”

About

OZ Minerals operates the Prominent Hill copper-gold-silver mine located in the central north of South Australia, 130 kilometres south-east of Coober Pedy. Prominent Hill, which has been operating since 2009, is transitioning from an open pit mine to an underground operation and has a mine life to 2028. OZ Minerals is also developing one of Australia’s largest copper-gold resources at Carrapateena in South Australia, and has a pipeline of local and international exploration projects.

The Situation

We spoke to the Systems Administrator at OZ Minerals’ Prominent Hill operation
about their workforce and environmental management and their journey from
requirements gathering to selecting the right solution and finally reflecting on the
outcome of this. When asked about the software they were using to manage their
workforce and environment, they outlined that they had individual software/
spreadsheets in place for:

  • Flight and accommodation requirements
  • Risk management
  • Incident reporting
  • Environmental obligations
  • Online training requirements
  • Stakeholder communications

Each system ran independently of each other and required a separate System
Administrator. Keeping personnel records in each system up to date was a challenge
with the multiple systems.

Background and Requirement

Having identified the need for company-wide management of training, competencies,
learning, health, safety, incidents, stakeholders, obligations, communications, medical
surveillance, legal compliance, travel, flights, accommodation and rosters, a solution
was sought to provide:

  • An integrated and centralised solution that replaced their disparate systems and documents
  • Site wide control and management 
  • Flexibility and configuration to adapt to ongoing legislative and business changes 
  • Simplification of normal work activities and business processes 
  • The latest data to be available at all times
  • Enterprise level reporting
  • Responsive performance when capturing and retrieving data 
  • Multi-language support
  • Seamless integration with existing systems (e.g. MS Office, MS SharePoint, intranet, ERP, workflow systems) 
  • Improved business efficiency 

The Process

Prominent Hill originally went to market through a formal tender process to identify
suitable candidates for a training solution, for which INX InTuition was selected.
Since then, they have tendered for other requirements such as travel, flights, roster
and accommodation management for which INX InFlight was selected.

“The benefits quickly became obvious for implementing a system that linked our competencies and compliances as a site requirement prior to any flights being booked.”

They then went to tender again some 18 months later to replace their risk management, environment reporting and health management solutions. 

“INX again impressed with being able to offer an integrated system without compromising on specific module functionalities.”

A Solution Found

Prominent Hill selected INX Software for its proven track record and operations on a
global stage, which sees over 500,000 users being managed by one or more of its
products. Whilst Prominent Hill is using a range of INX solutions to manage its
diverse workforce and environmental needs, it is important to note that these all
benefit from a single database source so that information and data is automatically
updated across all solutions where relevant. This means no more double data entry,
reduced human error, greater visibility, improved reporting and overall compliance.
INX Software successfully implemented the following INX solutions at Prominent Hill:

The Result and Feedback

“We have noticed an improvement in the quality of event information being reported and the speed in which people are closing out events and actions. With the integration functionality through INX InTuition and INX +LMS, our online training is now very streamlined, making it a simple process for our site administrators to assess whether someone is compliant or not. The processing required by the administrators has reduced considerably as our training content system can upload compliances and competencies directly into our training records system without any manual intervention. We have recently rolled out a Critical Risk Management project that allows anyone, regardless of job role or knowledge of the task of work area, to use the INX InControl Mobile Application to do a field assessment of a Critical Risk task. The INX InControl Mobile Application provides configurable checklists that identify potential or actual issues and areas of improvement. INX has been a valued part of our business since 2008.”

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