Customers, INX Software, Metals & Mining, South Africa, Success Stories

First Quantum Minerals: “With INX, we were able to overcome the limitations experienced with our previous system”

First Quantum Minerals Mining Software

About First Quantum Minerals

The First Quantum Minerals Sentinel copper operation is 100% owned by Kalumbila Minerals Limited (KML), a First Quantum subsidiary. Sentinel is approximately 150 kilometres west of the town of Solwezi in North Western Province of Zambia.

In January 2010, First Quantum acquired 100% of Kiwara PLC (“Kiwara”). Kiwara’s main asset was a controlling interest in the Trident prospecting license area, which included the Kalumbila project copper deposit. The entire project was renamed the Trident project in 2010. The license area includes the Sentinel copper project (“Sentinel”).

In May 2012, the Company’s Board approved construction of Sentinel and development and construction commenced in the second half of 2012. Staged commissioning started in October 2014 and Sentinel was declared in commercial production on November 1, 2016.


We spoke to First Quantum, about their need for a workforce management solution to improve their compliance, reduce their risk and increase their productivity.

What were you using to previously manage your workforce in these areas?
We were previously using a training management tool which displayed a number of limitations. There was no feature to keep results of more than one component of a course, and no option to add to or change the people data fields, as well as limited reporting options. There was also limited support provided.

What was sought in the new system?
We were looking for a better and more flexible system that would not have the above limitations, and enable us to operate within a streamlined process framework. Finding a system with a responsible and easy to access support team was another big factor in our search.

How would you describe the training and implementation services provided to you during the project?
The training and implementation provided by the INX team has been smooth and informative. The supporting services have been great and responsive.

What would you say to someone in the market looking for a solution like INX?
I would recommend INX to others who are interested in finding a comprehensive and user-friendly solution.

Finding the Right Solution

INX InTuition
Reduce training costs, simplify course management and ensure your employees and contractors remain compliant with INX InTuition.

Their Feedback

“Looking to implement our new management system, we were pleased to find INX was able to accommodate our needs and overcome the limitations experienced with our previous system.”

Find out more about how we’ve helped Weatherly International improve the management of their operations, by checking out the full case study here:

First Quantum Minerals Sentinel Case Study

For more metals & mining case studies like this, you can visit our Case Studies page; and have a look at who we work with to provide the best workforce management solutions.

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