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  • Simplify obligation and communication management to ensure compliance and stakeholder satisfaction with INX InForm.

    Obligations, stakeholder and issues management is a critical component to the successful delivery of projects and ensuring organisations remain compliant, sustainable and socially responsible.

    Obligations are made up of a variety of commitments that a particular project or company must adhere to throughout the lifecycle of its operations. Obligations can be in the form of licenses, permits, approvals, proposals or tenements. These obligations are associated with extensive commitments by which a failure to adhere to can result in penalties that have the potential to significantly threaten the prosperity of the project and sometimes the company as a whole.

    Stakeholders are made up of individuals, investors, governing bodies, industry groups and other external organisations in the wider community who have influence on a project or operations. 

    Understanding and managing stakeholder drivers is imperative to maintaining their support and especially important for organisations looking to achieve ISO 26000 Social Responsibility compliance. Failure to track and document issues, communications and commitments can result in stakeholder dissatisfaction and sometimes even project failure. Trying to manage such commitments in spreadsheets or documents reduces visibility and can expose companies to errors and possible non compliances. INX InForm provides the tools to manage obligations, stakeholders, issues and communications in the one centralised database. The solution enables companies to better understand and interact with their obligations and stakeholders through registers that are designed to profile, capture content, record documents and points of engagement or communications, establish action plans and record any breaches in compliance.   

    Powerful reporting tools also assist companies to quantify obligation and stakeholder trends, flag non compliances and issues and ensure that action plans are executed in due time by the responsible people. 

  • This product is included in our comprehensive package(s) below

  • Hear from some of our users

  • 3rd Party Integrations


    Enterprise Resource Planning

    SAP ERP is enterprise resource planning software that incorporates the key business functions of an organisation. INX Software has been integrated with SAP ERP to pull across information related to people, workgroups, rosters and organisation structure changes.


    Business Management

    Pronto is a module solution with solutions across finance, distribution, sales, marketing, manufacturing, assets & facilities management and more. INX Software has integrated with Pronto to collect people and workgroup information to filter in to our health and safety, skills and training and travel and logistics solutions.

    Various Laboratories

    Environmental Results

    Laboratories are responsible for conducting analysis on environmental samples and returning results to the client. INX Software integrates with a variety of laboratories to allow for automatic imports of results to the database and issues notifications when results trigger exceedances defined in the system.

  • Our latest version release

    INX 5.7 - Version Release


    The latest Version 5.7 release is here, and we're excited to share with you some new key features and updates, which include: 

    • Action configuration
    • Company level consolidation
    • Attach documents to checklist items
    • Consolidation of event documents to the documents tab
    • Automated sync of events
    • Attach documents to checklist items
    • Checklist response options
    • Room clean status
    • Group maintenance for rooms
    • Cleaning calendar view
    • Room cleaning roster
    • Usability - flights, people, rosters, rooms, cost centres, reports
    • Serko profile sync along with profile custom fields
    • Occupational hygiene lab integration
    • Health monitoring enhancements
    • Security enhancements
    • Update to occupational hygiene related data fields
    • INX InForm Outlook tool maintenance
    • Single sign on (SSO)
    • Profile validation with comment on rejection notification
    • Profile and photo validation
    • Training records archive

    Learn more now!

  • Useful resources to help you in your role

Features Included
Communications register
Conformity status/tracking
Obligations management register
Issues management register
Stakeholder engagement register
Tenement conditions
Tenement and stakeholder profiles
Schedule and manage tasks
Notifications and alerts
Secure access
Document sensitivity
Reporting & graphing tools
Compliant with ISO 26000 - Social Responsibility

Introducing the new INX InForm Outlook tool.

This exciting addition to INX InForm provides users with a convenient and simplified means for managing stakeholder and communication records that ensures greater visibility and accuracy of stakeholder activity and performance.

The INX InForm Outlook tool can be set up in minutes and connects directly to your INX InForm database.

Users can now submit email communications directly to the INX InForm database by simply capturing information by type, sentiment and method and linking this to stakeholder profiles, topics and obligations.

Once the communication record is saved, it will be flagged to ensure duplication doesn’t occur. Users also have the option to edit/update the communication record should changes need to be made.

If the stakeholder doesn’t already exist in the database, users can create a new stakeholder profile directly within Outlook. All information submitted through the Outlook tool is immediately available from within INX InForm.


A smarter way of managing obligations, stakeholders and communications

Obligation management

INX InForm allows users to upload all obligations and their associated conditions within the obligations register and link them to various projects/sites across an organisation. Each Obligation, or source document, can be categorised by the Administrators and a range of crucial dates are captured to track the various statuses and stages each Obligation is in i.e. Granted, Rejected, Appealing, Expired.

Create, manage and schedule tasks

INX InForm allows users granted users to create, assign and schedule tasks and responsibilities to individuals with target completion dates which can be easily tracked until task completion. Should a task not be completed by the due date, the task will be escalated and their relevant manager/supervisor notified.

Improve stakeholder engagement

Stakeholders have various degrees of influence on a project or organisation and its desired outcomes. INX InForm supports the management of stakeholders by providing the platform to establish stakeholder profiles, create/track tasks, and record engagement to ensure the best outcome possible. These stakeholders can be managed as part of the Obligation Management functionality or independently of.   

INX InForm Mobile for Stakeholder Management (coming soon!)


Use INX InForm to manage all obligations, stakeholders and communications

Capture all types of engagement

Engagement entails many forms including complaints, meetings, conferences or feedback from a variety of platforms such as emails, phone calls, social media and more. The communication register allows users to record and classify all points and types of engagement and consultation with Stakeholders.  


Manage tenement profiles & conditions

INX InForm contains an optional system setting designed to help manage tenement related obligations. Users can record basic tenement profile information and link these profiles to conditions within the obligation register. Tenement related content can then be linked to other external mapping systems such as ArcGIS and MapInfo.


Companywide visibility

Provide your organisation with complete visibility across stakeholders and obligations performance with the ability to capture company and/or project/site information and carry this through to your reporting and analysis. 


Simple and effective reporting

INX InForm provides powerful reporting and graphing tools that allows granted users to extract captured environmental, obligation and stakeholder data and information to export into downloadable and shareable PDF, Excel, Word and image files.  Enhance your reporting further with INX +BI or custom reports as built by our team.


Secure and personalised access

Users, both internal and external, can be added to the system with various layers of accessibility and functions. User sensitivity settings can provide unique levels of access to sensitive stakeholder correspondence and general documentation.

Review how effective your strategy is

INX InForm allows for the sentiment of each communication record to be captured which enables organisation’s to monitor stakeholder satisfaction and review the effectiveness of their engagement strategy.


Supporting GRI

INX InForm supports the Global Reporting Initiative (GRI) framework that enables organisation’s to work towards sustainability, environmental, social and governance reporting to provides greater organisational transparency. 



Environmental compliance management

Enjoy the benefits of an integrated solution. With INX, clients can link their obligations (INX InForm) to sampling activity (INX InViron) where a monitoring-type obligation has been setup within the system. This provides users with a complete environmental management package. 

Manage ongoing issues with ease

Projects typically encounter a range of issues/topics and the ability to manage these can determine the overall success of the project for both the organisation and its stakeholders. INX InForm enables users to record, categorise, investigate and analyse issues which then assists in preventing future issues and their impacts from occurring.

Track changes

INX InForm ensures that changes made throughout the system are tracked and date stamped to provide complete transparency and accountability of any activity across the system.

Centralise and simplify current processes

Finding ways to improve productivity and reduce costs without causing inconvenience is what we are all about. As an integrated solution, INX InForm can work with a range of 3rd party applications and other INX solutions to ensure a single source of truth for obligation and stakeholder management.

Track obligation conformance

Obligations contain a series of conditions that must be individually managed over time. INX InForm allows you to create tasks associated with these conditions and track the compliance status against this so that nonconformities can be easily identified and addressed.

Capture communications directly in Outlook

This exciting addition to INX InForm provides users with a convenient and simplified means for managing stakeholder and communication records that ensures greater visibility and accuracy of stakeholder activity and performance.

Watch the overview video


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