Release notes

Available from 23 July 2024

 

New features

 

Experience our improved INX InControl mobile application

 

With the roll-out of INX IGNITION JULY 2024, we are releasing an upgraded and improved version of INX InControl Mobile 5.17.

 

 

In addition to the version upgrade, you can also add-on INX Identity for INX InControl Mobile to improve security and streamline your log-in experience. This introduces new security measures such as single sign-on and multifactor authentication so workplace safety data can be submitted simply and securely.

Join the waitlist for the INX IGNITION JULY 2024 upgrade and implement INX Identity now by speaking to your Account Manager. You can also request a demo or find out more information about INX InControl and INX InControl Mobile.

What will this do?

We are introducing new enhancements to your INX InControl Mobile 5.17 experience in INX IGNITION JULY 2024, including:

• Improved dark mode support
• Remove local accounts without having to log-in first
• Improved support for devices with dynamic camera islands
• Remove text auto-complete for username and email fields

By purchasing INX Identity, users can submit a WHS event as it happens by using single sign-on to access the application. System administrators can also easily grant or revoke access to safeguard your INX InControl data, improving overall access control and compliance with your security policies.

What do you need to know?

• You will need to have purchased INX InControl.
• You will need to update your application to 5.17 through the Google Play or Apple App store.
• To access single sign-on and multifactor authentication, you will need to purchase INX Identity for INX InControl Mobile in addition to upgrading to INX IGNITION JULY 2024.

 

Introducing our new security and user management solution, INX Identity

We are proud to introduce our new security and user management solution, INX Identity, designed to centralise how you manage user identities and authentication across your INX Core applications.

 

 

 

INX Identity is now available for our INX Core products, which include:

• INX InControl and INX InControl Mobile
• INX InFlight
• INX InForm
• INX InHealth
• INX InTuition
• INX+Moodle
• INX+Process

 

A modern and seamless log-in navigation experience with INX Cloud

We have built INX Identity on the foundations of our cutting-edge, cloud-native platform, INX Cloud, to provide your workforce with a modern and seamless log-in and navigation experience.

Your INX Core solutions can be accessed through a scalable and reliable multi-tenanted platform – hosted by industry-leading cloud services provider, Amazon Web Services (AWS) – while ensuring robust data isolation and security between each environment.

 

 

 

Access the next evolution of user security

With INX Identity, you will unlock the following new features:

• Provide simple single sign-on setup and ongoing support for INX Core, INX InControl Mobile and INX+Moodle using a single connection
• Multifactor authentication can be enforced when using usernames and password log-in credentials
• for username-password log-ins.
• A new, cohesive log-in experience with added security and modern authentication standards:
  • Suspicious IP throttling
  • Bot and brute force detection of unauthorised access
  • Breach password protection
• Supports a range of identity providers, including AzureAD and Okta, through OpenID Connect
• Provide a multi-tenanted log-in experience for contractors
• Send or cancel invites to SSO or username and password users, and view their status, last log-in or connection
• View user authentication profiles including email, sign-up date, multifactor authentication enrolment, last IP address and last log-in date
• Access to our cutting-edge INX Cloud application hosted by Amazon Web Services, featuring:
  • New landing page
  • Enhanced navigation experience by using our chevron menu within INX Core products back to INX Cloud
  • Improved log-in and out experience without relying on incognito or using different browsers. A dedicated log-out link is available and visible within the ‘Logged in as’ section.
  • User invitation management – active and pending invitations, URL invites, access management
  • Centralised user management – search, authentication profile management and role assignment

Both INX Identity and INX Cloud are SOC 2 Type II compliant, demonstrating our commitment to implementing and maintaining the best security practices and controls to protect your data.

What will this do?

With INX Identity enabled, you can:

• Access INX Cloud, built on scalable and reliable industry-leading technology with AWS.
• Protect your organisation from unauthorised access with enhanced security features such as single sign-on, multifactor authentication, brute force and bot detection, suspicious IP throttling and breached password protection.
• Centralise how your system administrators can onboard multiple users and manage user invitations.
• Allow users to reset passwords from within the log-in window of INX Cloud, where they will receive an email link to enter their new password.
• Experience seamless navigation back to INX Cloud using our new chevron menu within our INX Core products.
• Simplify how users can log in or out of your INX Core applications.

What’s excluded?

• Ongoing support of old SSO configurations when INX Identity is enabled. Old SSO configurations will need to migrate over to INX Identity SSO as part of the implementation.
• Access to INX Software applications not purchased by your organisation.
• SSO support for SSRS reports. Access is required through your UMT user credentials.

Considerations

When upgrading to INX IGNITION JULY 2024, adding INX Identity is optional if your organisation has an existing SSO solution. You can either purchase the product version upgrade with INX Identity enabled or the version upgrade only.

Improvements

 

Validating Username and LookupName fields to reduce duplicate profiles

We have applied a validation method to the Username and LookupName fields within the User Management pages to identify and rectify duplicate security records.

INX Core application navigation and user experience improvements

We have made a series of improvements to your user and navigation experience within our INX Core products.

With the INX IGNITION JULY 2024 upgrade, you will find:

• Our new, ­printer-friendly product logos
• Consistent descriptive text in our browser tabs so you can easily identify the product you are in and what it does
• If you have INX Identity enabled, you can navigate back to INX Cloud using our new chevron menu from within our INX Core products.

 

Fixes

 

Search for a person in the People Selector window while adding a file note to an insurance case

When attempting to add a file note to an insurance case, users were previously encountering an error when searching for a person in the People Selector window.

This now works as expected and users can successfully search for a person in the People Selector window while performing this action.

Access the Action List tab while adding an Action System Label value

Users were experiencing an error that prevented a request being processed in a Risk review. This error would occur when adding a value under the Custom Label for an Action System Label, and then attempting to access the Action List tab.  You can now access the Action List tab on the Risk Review as expected and the value added to the Custom Label is processed as expected.

Navigation improvements while using Manage Favourites

When users navigate to Manage Favourites and view list of people within a Favourites List in INX InControl, selecting an anchor tag link incorrectly directed users to the relevant Person Profile page in a different product.

We have applied so users will be directed to the relevant Person Profile page and remain within INX InControl when navigating to Manage Favourites and selecting an anchor tag.

Performance improvements on the Workflow Requests page

There have been reported latency issues on the Workflow Requests page in INX InControl. The latency has been improved by implementing four indices on the Workflow Request and Workflow Request Stage database tables.  This fix has delivered noticable page performance improvements.

Search for open actions assigned to an active person

When searching for open actions assigned to an active person in Event Maintenance within INX InControl, users were experiencing timeouts that would result in in 500 error. We have optimised the search query to increase the performance. The 500 errors will now no longer appear.

Download attachments button only appears when there are attachments to download

When navigating to the Attachments tab within a Person Profile, the Download Bulk Attachments button would appear even when no attachments were available. Pressing this button would result in a 500 error, when there were no attachements available to download.  The button will now only be displayed when attachments are available to download.

Closed event types will appear when transitioning Event Reports

When transitioning Event Reports to a Closed status, certain event types that were not assigned to an Event Type Category were not being reflected in the user interface until the page is manually refreshed. We have applied a fix and the action of transitioning Event Reports to Closed status will reflect in the user interface as expected.