COVID-19 has impacted the shape in which we
operate, particularly how we connect with one another given the ongoing risk of
infection spread.
Across the workforce infection minimisation
has been enforced with the Government’s COVID-Safe Plan that provides a
standard and offers guidance. In an earlier blog, we focused on this topic
providing pointers to best implement changes in your workplace to protect your
people: ‘After Covid-19.
How you can prepare your workforce.’
Tackling the management of visitors and
different workers on site has become increasingly challenging in these COVID
times. The need to monitor an
individual’s movements, manage social distancing by limiting the number of
people, as well as capturing contact information in case of infection has
become an essential business need.
The importance of contactless
sign-in to meet the needs of a COVID-Safe economy
Control and visibility are paramount, and to meet these needs, Sitepass provides a digital contactless solution that allows an organisation
to implement:
- Pre-registration of all
visitors - Controlling the number of people on
site - Delivering important information
about changes in processes, social distancing rules or work instructions - Provides a seamless sign-in so there’s no need to share devices or pens that could lead to infection transmission, and
- Monitors a persons movement
across all locations.
It doesn’t matter what your type of
business is, the number of sites you need to manage or the number of people you
need to monitor. The Sitepass solution is simple to use and to
setup. We have outlined detailed a
journey map to show you what the end-to-end contactless sign-in process could
look like.
Pre-registering visitors
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1.
Invite your visitor
Contactless sign-in starts with inviting
your visitors. Personal invitations
allow you to invite individuals by email and select the date, time and location
they are required to physically attend the site. Group invites provide a link that
you can share with your visitors on your website or or add into your calendar
invites so they can preregister before they plan to go to site.
2.
Receive and accept the
invitation
With a personal invitation an email will be
sent to the visitor. The email will
contain a calendar invite with the date, time, and location they need to
attend, and a button for them to complete pre-registration and an induction.
3.
Visitor registers their
details
Clicking on the ‘Start visitor induction’
button in the invitation takes the visitor to the pre-registration page. From this page the visitor is required to
provide their name, email address, contact number and employer name. This contact information is critical if an
infection occurs on site.
4.
Select date time and
location
The date, time and location the individual
plans to go to site will be selected. For
group invitations the date and location for the visitors will be
pre-selected.
5.
Complete an induction
Delivering online inductions to visitors is
an effective way to deliver critical business information such as work
instructions, social distancing rules or health and safety information. Sitepass allows you to deliver one or
multiple inductions to visitors with video, assessments, images and text. These can be easily adapted to cater for the needs of each site.
6.
Complete
pre-registration
With completion of the pre-registration process,
the visitor can now go to the site and sign-in. The visitor will be issued with a Sitepass
account and can login to Sitepass to access their profile for future visits.
Visitor arrives on site
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1. Use your mobile device and scan the QR code
For each location a QR barcode can be
printed and placed on a wall or at the front desk. Each visitor can use their mobile device to
scan the QR barcode to sign in, which eliminates the need to touch a kiosk or
pen that is likely to have been used by others. The latest mobile devices allow
you to scan the QR code using the camera making it quick and easy to sign in.
2. Select sign in
To sign in simply click the sign in button. If pre-registration is required, all new visitors
will be unable to sign in and will receive an email with instructions to
preregister. Controlling the number of
people on site to manage social distancing is easily managed by setting visitor
limits. Set the number of visitors
allowed on site, and the system will deny visitors signing in until someone has
signed out.
3.
Provide your details
Preregistered visitors will simply be
required to enter their email to sign in.
For all new visitors, they will be required to enter their name and
contact information.
4. Complete the sign in form
Sign in forms are very powerful way to
capture information about each visitor and deliver information about such as a
site map, videos or instructions. Gather information to help with your visitor screening, such as their reason for visiting, the tools or
equipment they intend to use or their job reference.
5.
Select a host
Hosts will receive a notification that the
visitor has arrived. Hosts are an
additional level of verification and can be setup to approve each visitor.
6.
Sign-in at site
Site managers, office managers and security
staff can monitor all visitors who have been invited and signed-in to site
using the visitor dashboards and reports.
Visitor leaves a site
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1.
Use your mobile device
and scan the QR code
Signing out follows the same process as
signing in. Visitors can use their
mobile device to scan the QR barcode at each location.
2.
Select Sign Out
To sign out, select the sign out
button. If the visitor has not signed in,
they will be unable to sign out and will be directed to the sign in process.
3.
Complete the Sign Out
form
Sign out forms allow you to capture
information from visitors when they sign out such as any safety issues on the location,
job or tasks undertaken or general feedback about their visit.
4.
Sign out at site
Sign out is now complete, making it the
end of the onsite contactless visitor journey.
5.
Monitor signed out
visitors
Using the visitor dashboard and searches, digital
records are easily accessible for all visitors where contact details,
submitted forms, and the date, time and duration they were on site can be referenced.
Start your journey and trial the contactless site sign-in
A contactless
sign-in solution has your people and visitors covered, freeing up time for
your core operational business activities while ensuring risk
minimisation. Sitepass is free to trial.
Sign up and get started in minutes!
If you’d like to discuss your individual
requirements we’re here to help.