Tales of under qualified or untrained employees taking extraordinary actions at work emerge on social media. Sometimes, it’s because their skills are over-embellished. Other times, it’s because employers underestimate the training involved in a task.
Either way, the examples highlight how critical it is to step up your workforce preparation in today’s work – and social media – environment.
Any slip in staff recruitment, training, or induction oversight can result in financial costs, client dissatisfaction, reputation loss, lower quality work, and damage to company culture.
Even worse, they can result in a safety incident.
Here are a few simple ways you can mitigate the risks, improve productivity and keep your workforce safe.
1. Define your expectations
Clearly articulated job descriptions are key to hiring the right employee in the first place and guiding what you require and expect of each and every employee in your business. Job descriptions help set expectations, allocate tasks correctly and weed out the wrong candidates.
Linking core company values, standards, policies, and guidelines to job descriptions ensure you provide clear expectations to your people. Adding in any accreditations and training requirements to these descriptions can also assist employees and demonstrate your commitment to compliance.
Capturing all this information electronically enables you to review and track roles easily. With INX InTuition, you can use the role status tool to assess the suitability of existing or new employees by capturing all role and training requirements.
2. Undertake frequent training
If you want to step up your workforce preparation, professional development training can improve your business outcomes and enhance employee satisfaction. A study by LinkedIn found 94% of employees would continue with their current company if their employer took a personal interest in their growth.
In many industries, it’s not only the people who change but the tools and equipment in use. New equipment training and site inductions are essential, for both new and existing staff, as well as when new equipment, tools, and technologies are introduced. With INX Assessor, you can digitise the complete field assessment process.
Tracking competencies in the field is critical in some sectors to ensure staff are trained appropriately and can respond to real-life challenges and situations. Otherwise, you could face much worse than a few embarrassing images of your equipment in odd situations.
Additional research showed those in leadership played a significant role in the team’s satisfaction and efficiency. The Gallup study established that more than 70% of team participation was directly correlated to the manager’s proficiency and involvement.
So, managers can do much for their employees than simply providing frequent training.
3. Track progress at all levels
Tracking employee training is not only a record keeping and compliance necessity, it can increase staff engagement, proactively identify opportunities for improvement, expose educational and experiential gaps in the company and provide a complete picture of your workforce preparation ‘health’.
With INX InTuition, you can use the skills, capability and needs matrices to assess training needs across your workforce and schedule required training on one screen.
Of course, training cannot prepare employees for everything. But knowing your total hours of training investment, average results, participant engagement, training efficacy and your return on investment are great statistics to identify strengths and weaknesses within your business.
A one-stop solution
INX Software has created a complete training, competencies, and compliance solution to help businesses enhance their employee training and assessment processes and protect themselves against the potential risks caused by unqualified employees. With tools like INX InTuition or INX Assessor, you can efficiently manage your workforce, visitors and contractors’ competencies and compliances.
INX Assessor provides a digital platform to streamline the complete practical field assessment process. Our intelligent makes training assessments easy in the field, with access form templates and a library of assessment forms to conduct and record assessments.
INX Assessor not only saves time spent on administrative tasks and speeds up review and approval processes with built-in workflows, it links with comprehensive employee training systems like INX InTuition.
INX InTuition simplifies course and role management to ensure your workforce is compliant. Our intuitive software tracks simplifies course creation, securely stores information, helps report creation and tracks ISO compliance, among many other features.
Whatever software you choose to step up your workforce preparation, be sure to select one that keeps you on top of the issues at a glance.