Release notes
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SubscribeIntroducing Two-Factor Authentication to INX Sitepass
Available from 3 December 2024
Securing your login experience with Two-Factor Authentication
When you sign into INX Sitepass, you verify your identity through a process called ‘authentication.’ This involves entering a unique username and password, a simple and familiar method to most users. However, as technology evolves, we recognise the opportunity to further enhance security by addressing potential vulnerabilities, such as easily guessed usernames and reused passwords, help ensure a safer experience for your workforce.
In our version 2.20 release, we added two-factor authentication (2FA). Your login experience will go beyond just a username and password — you’ll also use a second verification method to confirm your identity, adding an extra layer of protection.
2FA is available for all users to enable on their INX Sitepass profile. To set it up, go to My Profile and choose to configure an authenticator app, email, or both as your verification method.
While 2FA is optional for all users to enable, administrators can enforce 2FA for your workforce, contractors, or visitors who connect to their workflows. Once enforced, any users connecting to your organisation will be required to set up 2FA before they can access forms or information within their workflows.
To help ensure a smooth and user-friendly experience, we have made INX Sitepass’ 2FA adaptive. With adaptive 2FA, you’ll only need to provide the second verification step every 30 days when logging in from a new device or from a new location, offering both convenience and enhanced security.
