Businesses are searching for ways to improve the wellbeing of their employees more than ever. Many organisations offer an Employee Assistance Programs (EAPs), – an external assistance program for employees who reach out for help – but sometimes the employee seeks advice and help from their direct manager or supervisor. There are many in these roles who feel they’re not prepared or qualified in how best to respond in these situations. Because of this, some organisations are turning to mental health first aid training for their front-line leaders. But, does it help?
Having recently read a paper that evaluates fifteen research studies to estimate the effect of providing mental health first aid training programs. The results demonstrated that mental health first aid programs have a positive impact in that they
increase participants’ knowledge regarding mental health
decrease negative attitudes
increase supportive behaviours toward individuals with mental health issues.
What is Mental Health First Aid Training?
Mental health illness is a global issue with mental disorders and substance abuse disorders accounting for 7.4% of the total disease burden. These disorders are the most important risk factor as a precursor to suicide. Issues of stigma, lack of help-seeking and lack of knowledge of the professional care that’s available and how to access it, sees many people who need help, continue to not receive it.
Mental health first aid training aims to increase participants’ knowledge about mental health in general, together with common disorders (e.g. depression, anxiety, psychosis, substance abuse, self-harm, suicidal behaviours, panic attacks and traumatic events) and available treatment options.
The aim is to reduce the stigma surrounding mental disorders, as negative attitudes have an adverse impact on supportive and help-seeking behaviours.
Through teaching proactive techniques that can facilitate healthy relations and communication, mental health first aid training aims to equip the participant with skills to provide help to a person in distress or someone who is suicidal. Mental health first aid training is generally a two-day course that usually includes information on
Signs and symptoms of a mental health issue at work
How work can contribute to mental health issues
Appropriate mental health training for employees
The pros and cons to disclosing a mental health issue at work
Talking with co-workers about a person with a mental health issue
Expected reasonable adjustments that should be made to the work environment to assist employees with mental health issues.
Can Mental Health First Aid Training Help?
The aim of the research under review, was to test whether participation in mental health first aid training increased mental health literacy, improved attitudes and increased the help and support offered.
The results showed that mental health first aid training is very effective in increasing knowledge regarding mental health issues. This was a consistent finding even across organisations with robust safety cultures and highly developed mental health programs. The training was also effective in decreasing negative attitudes towards people with mental health issues. This is important because employees need to feel they’re in a safe environment when they can reach out and seek help.
Participating in mental health first aid training was found to be effective in increasing help-providing behaviour.
Mental health first aid training increases mental health literacy including improvement in self recognition, increased insight into one’s own and others’ emotional well-being and enhanced mental health-related vocabulary.
These outcomes lead to increased coping skills and improved confidence to provide informed support for employees with mental health issues.
What Can Organisations Provide to Support the Training?
Mental health first aid training is generally provided for managers or supervisors and is a great first step to increase mental health literacy and training in appropriate responses when employees reach out and seek help.
But what can we do to increase mental health literacy for all other employees so they know when to reach out and seek help for themselves or a co-worker?
Part of an integrated approach to workplace mental health training is including online and mobile based solutions such as the Tap Into Safety Mental Health Training. Our training is aimed at the employee and helps them to increase their mental health literacy by providing animated stories on workplace stressors that can impact on their mental health.
Within the Tap Into Safety solution, employees are encouraged to seek help. Organisations can also access data to identify staff groups with mental health issues early on.
For businesses investing in workplace mental health, Tap Into Safety Mental Health Training Solution helps by intervening early to support worker mental health through providing relevant and interactive workplace well-being training. The solution offers a ‘one click away’ approach so employees can easily receive help.
Our clients have experienced a 100% increase in help-seeking activities since using the Tap Into Safety Mental Health Training Solution, as part of their well-being program. By tackling the stigma head on and encouraging help-seeking early, organisations can reduce the escalation of serious stress claims.
The psychometric measurement tool included in the training solution is a world first in its use across organisations. Together with our filters, it enables organisations to pinpoint groups of staff in mental health decline so they can target and tailor their well-being education program to support them.
Strategically placing staff trained in mental health within identified groups with declining mental health could start to see an improvement in the mental health of your organisation.
Dr. Susanne Bahn, Director and CEO, Tap into Safety
With over 11 years’ consultancy and 9 years’ research including more than 50 published journal articles, Sue knows her way around safety in hazardous workplaces. Her specific expertise focuses on induction deafness, risk blindness and risk management. A passionate individual, Sue is on a mission to lift the safety standard across Australia and internationally. Her qualifications include a PhD (Business – Health and Safety Management), a Masters in Human Resource Management, a Bachelor of Education and a Graduate Certificate in Higher Education. In July 2017 Sue was appointed as a panel member of the Reserve Bank of Australia’s Small Business Finance Advisory Panel. This appointment is an exciting opportunity to provide the Bank with valuable information on the financial and economic conditions faced by small businesses throughout Australia.
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